Digital Marketing

World BPO LLC Marketing Agency is a dynamic, versatile, and full-service digital marketing agency that doesn’t rely on smoke and mirrors to attract new clients. We’re not a static company. We don’t limit ourselves to specific industries. World BPO LLC has the experience and professionals to build a custom website and use multiple digital marketing services to assist any size company in any industry. Unlike many other agencies that use glitz and glamor to close sales and then fail to execute, World BPO LLC focuses on client relationships and results. We always deliver substance, not false promises, ensuring we maximize your budget, so you get the most return on investment (ROI).

Lead Generation

Where traditional marketing methods such as email blasts used to be enough to draw customers, the increase in competition and information abundance is making it more difficult for companies to track, reach, and engage with potential customers. Lead generation, the marketing process of stimulating and capturing interest in a product or service to develop a sales pipeline, allows companies to nurture targets until they’re ready to buy. Lead generation can be useful to any type or size of business and for both B2C and B2B spaces. Sixty percent of marketers state that lead generation is a key pain point for their company. Determining a good lead is more complex than just targeting people who downloaded your white paper, and your sales reps mustn’t waste their time cold-calling unqualified leads when there are ways to narrow down the pool.

Business Listing

An ample review pipeline is essential for developing a business’s online reputation and fostering brand loyalty. Reviews allow customers to communicate their experience with a business to potential buyers.  However, if consumers can’t find a business listed online, their opinion of it won’t be well-informed. Accurate listings create the opportunity for transparency between businesses and consumers.  The availability of this information will help increase a business’s visibility. Listings with good presence and accuracy will undoubtedly pay off for your business. Here’s how:   No more hide-and-seek

Telemarketing & Sales

Let’s face it; most people don’t know the difference between Telemarketing and Telesales. This suggests that they don’t understand the important distinct values that can be gleaned from each service. The words ‘Telemarketing’ and ‘Telesales’ are still often used interchangeably and can be used to describe activities that often cross over. However, if you wish to get the most from your telephone campaign, knowledge of the differences and how they can be best employed to help your business is vital. One of the greatest confusions exists around the history of the use of the terms themselves. Traditionally, Telesales (a much older term) existed as a separate activity. Telemarketing is a much more recent term by comparison and has often been used as an overarching term that also includes Telesales as one of its component elements.

Virtual Assistance

Our Virtual Assistant service is unique. We are quite literally the only Virtual Assistant company that offers you the choice of whether you want your Virtual Assistant to be from our Offshore office, be US-based, or even both! Every single one of our plans comes with access to our dedicated, in-house Web Development team, Content Development team, and Search Engine Optimization team, at no additional cost! All you need to do is let your Virtual Assistant know what needs to be done and they’ll coordinate the entire process, working with the right team and coordinating everything. So Relax! Enjoy and delegate. Our Virtual Assistants train hard. Less than 5% of all who apply to get through the rigorous vetting process and our training program makes sure that our Virtual Assistants are prepared and knowledgeable enough to handle anything you can throw at them. Combine this with the collaborative team approach we work in, so, not only do you get to enjoy the benefits of having a superhero for an assistant, but you also get a whole team of them.

CRM Handling

Customer relationship management refers to the art of managing good customer relationships and prospective customers. It is all about understanding who your customers and potential customers are, and nurturing the relationships you have with them. It is about identifying client expectations and how you meet or go beyond their expectations. A customer relationship model seeks to improve the relationship between a business and the customer. For this, they drive new trends and provide profits for current and future operations and investments. Customers are the heartbeat of all businesses. Therefore, creating good customer engagement examples by strengthening relationships with clients is crucial for business success. Through good and bad times, maintaining a healthy customer relationship with all your customers will help in sustaining the performance of your business. 

Customer Service

Improve service operations and engage customers with digital workflows. Solve customer problems by bringing front, middle, and back offices together. Manage case flows across teams by digitizing and automating service processes. Boost agent productivity with guided resolution, multitasking, and a configurable single view. Support customers across phone, messaging, chat, web, email, in-person, and social media. Show agents internal and external customer data together to boost productivity. Automatically route work to the best agent based on criteria or affinity with the case. Manage interactions and SLAs, model account relationships, and support outsourced services. Help agents resolve cases with contextual next-best-action recommendations. Use machine learning to route issues, recommend solutions, and identify trends. Improve channel, schedule, and quality management, all in one dashboard. See how workflows through your organization maximize process efficiencies. Embed rich self-service experiences in third-party websites via configuration.

WordPress Design

Our team of creative web designers and developers seeks to understand the requirement completely, first; so that all that is expected, can be delivered with 100% client satisfaction. Our custom website designing services are created, keeping your business goals in mind. We combine technical expertise and creative instincts to create unique and extraordinary solutions for your business. We understand that websites make businesses, the entire business may depend upon websites, so it is important to learn about business requirements and objectives first and then plan the website. We are a website design agency, that is focused on business goals and the customer’s psyche. We are a web design & development company that provides all web solutions services ranging from Java and PHP. Net to ROR, and Perl; and this makes us a one-stop-shop for all your website needs. Our unrivaled creative and technical expertise, and a passion to deliver the best, help us stay in the lead. We are a website designer & development agency, that follows global best practices ardently, for all that we do – designing, developing, and deploying web applications. We consider all crucial aspects like mobile-friendliness, responsive web design, consistency, clarity, navigation, and a lot more. With all our expertise, experience, and awareness of the latest tactics, we create web solutions in a cost-effective and time-efficient way.